International Dialing allows you to direct-dial international calls to many countries from your wireless phone, provided you are on a calling plan that allows it. In some markets, you may have to contact Customer Service and specifically request to be able to dial internationally. Prepay customers can also direct-dial international calls to many countries from their wireless phone.
Direct-dial international calling to some countries may be restricted due to a variety of reasons. However, you may always place an international call from your wireless phone using a calling card.
If you only call outside the U.S. occasionally, you can pay per minute. If you call frequently, you should sign up for the Verizon Wireless International Long Distance Value Plan.
View Pricing Info and Availability by Country
How to Get It
To add International Dialing to your account or to order the International Long Distance Value Plan, call Customer Service at (800) 922-0204.
Even if you don't add International Dialing to your calling plan, you will still be able to direct dial international locations that support the North American 10-digit dialing pattern. International Long Distance Rates will apply to such calls.
How to Use It
Direct-dial international calls are placed in a similar manner to domestic long distance calls. An international phone number is generally made up of a country code, a city and the local exchanged number.
To Place a Call Outside of the U.S.
- Dial 011.
- Dial the country code.
- Dial the phone number you wish to reach.
Country codes are available on the International Long Distance page, or in the information pages of your local telephone directory.
What is a mobile terminating charge?
Many telecommunications companies outside the United States now impose additional fees to complete telephone calls to wireless devices, including mobile phones, pagers, personal computers and personal digital assistants. These additional fees also apply to ranges of telephone numbers for special services as designated by the foreign telephone administration (e.g., Premium Rated Services); such special services may or may not be wireless. In order to recover these additional fees, Verizon Wireless adds a mobile termination charge to all calls completed to wireless devices and special services in the affected countries. The charge amount varies by country and applies to all calls that are placed to a wireless device or special service. The customer will see only one per-minute price on their bill for a call where their charge applies. This single per-minute price is a combination of our international dialing rate and the mobile termination charge. This information may change from time-to-time. Be sure to check the codes and rates periodically for current information.
If a customer calls an overseas landline number and the call is forwarded to a mobile number where the additional change applies, then the customer will be billed the mobile terminating rate.
"Dialed Digits" are the prefix numbers in the dialed number that identify the call as one to a mobile number or to a specialized service. (Exceptions: Mexico requires a "1" to be included after the country code (52) in the dialing sequence to reach a mobile device; Thailand requires an "8" after the country code "66").
More information about the Mobile Terminating Charges. (PDF)
To view PDF files, you may need to download the free Adobe Acrobat Reader.
What are International Long Distance services?
International Long Distance (I-Dial) services allow you to make international calls on the Verizon Wireless handset to many international destinations from your Plan's home airtime rate and coverage area. For more information, including rate and coverage information, visit our International Services web page.
Are there any service requirements to make calls internationally?
It depends on the country you wish to call. The International Long Distance (I-Dial) feature must be activated on your account in order to make international calls to most countries, but several countries may be dialed direct without the need for an I-DIAL feature simply by entering the appropriate area code and phone number. For more information, including rate and coverage information, visit our International Services web page.
How do I activate International Long Distance (I-Dial) services?
You can have the International Long Distance (I-Dial) feature added upon request. Minimum payment history and contract term requirements apply. Visit your nearest Verizon Wireless store and/or contact customer service at (800) 922-0204. For more information, visit our International Service web page.