Verizon Authorized Wireless Retailer
Do you break a sweat, thinking about going to one of those strip-mall stores to upgrade your cell phone? You have to stand in line forever, and when you do talk to a rep, you're treated like a number. Forget that. Instead, come to CTC for all your Verizon needs. We carry all the latest models and accessories, we're locally owned, have low employee turnover and unbeatable deals. And unlike going to those cell phone DMVs, you'll get personal, impeccable treatment at CTC your Verizon Wireless Authorized Retailer.
Many people ask "Why should I buy from Champaign Telephone?" We have many reasons...
We are locally owned and operated.
It has never been a more important time to support local business. By shopping local you keep your money in the local economy, supporting local jobs, and keeping the tax dollars here. Here at CTC we donate back to the area through Combined Charities. Your support helps us do this. Even if you don't buy from us SHOP LOCAL.
Same Phones and accessories
We offer the same great phones and in many cases more phones that other stores. Verizon offers the Indirect stores exclusive phones from time to time that you won't find online or in other stores.
In most cases our phones are cheaper than you'll find online or in other stores.
We have a very low turn around for employees. Almost all of our reps have been in the industry at least 5 years. Julie and Donetta have been here over 15 years!
Expertise available anytime
With these familiar faces you'll find that you have an arsenal of knowledge at your fingertips. We have specialists in all aspects of the wireless world whether you are having problems with a Mobile Broadband card, voicemail, or email setup we can help. We not only train on these advanced devices, we use them as well. Other stores want you to sign up for a class for help. We can help anytime. Come in, call, or email for help without setting up an appointment.
Most stores try to force you into "bundles" or packages where unwanted accessories are bundled with the phones. Here at CTC we want you to be happy with your purchase and not feel pressured. While we do recommend a screen protector and case for most phones, our prices don't force them.
When you leave we want to have your phone setup and ready to go. We will help with getting your email syncing, ringtone chosen, voicemail setup, etc. We will pace it as fast or slow and as advanced or basic as you want to take it.
Our hours are most other's "holiday hours". We open at 8 am where nearly every other store opens at 9. We know you want to rush home after work and eat or take care of the kids so we stay open until 7 pm.
At CTC you are a name not a number. We want to know you. Not try to get you in and out. We don't force you to enter your name on some machine.